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Location: Ealing
Salary: £13,909 – £15,746
Deadline: 22 April, 2024

Reporting to: Operations Manager
Location: Ark Priory Primary Academy

Contract: Permanent

Working Pattern: 20hours per week

Salary: Ark Support 5: Pay Points 5 – 13:  £27,687 – £31,344 (pro rata £13,909 – £15,746)

The Role

In this role you will provide a comprehensive admissions and administrative support to the school including providing support to the Senior Leadership Team, staff, governors, students and parents. You will collaborate with the other members of the front office team to uphold the vision and ethos of the school at all times and provide excellent customer service to a range of stakeholders.

Key Responsibilities


  • Manage the admissions and leavers processes for all pupils. Liaise with, complete required paperwork for and provide regular updates to Ealing Local authority.
  • Be responsible for the creation and review of admissions packs.
  • Provide support to parents and carers with the online admissions process.
  • Work with all appropriate stakeholders to ensure that all paperwork is received and in place before a new pupil joins the academy.
  • Be responsible for ensuring all new pupils’ information is on the MIS in a timely manner.
  • Ensure in-year admission information is shared with the DSL/SENCO prior to induction interviews.
  • Ensure in-year leavers evidence is collected and the correspondence is made with the family/local authority.


  • Co-ordinate the after-school club provision, ensuring a wide selection of options for pupils.
  • Assisting in managing first aid and medical administration for the children in the academy.
  • Interacting with parents, carers, colleagues, and visitors to the school, at all levels of seniority, with confidence, tact and professionalism.
  • Ensure safeguarding procedures are followed for all visitors and appropriately handling incoming calls and enquiries.
  • Ensure that all communications are correctly logged and routed to their intended recipients, or an appropriate member of staff, to ensure a quick and effective communication system.
  • Ensure that queries are dealt with effectively, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others.
  • Provide a general administrative support service to the academy across a variety of functions, this may include including admissions, attendance, and reprographics support.
  • Assist with student welfare and liaise with parents where necessary.
  • Arrange school trips efficiently, taking responsibility for bookings and coordination of all school trip requirements.
  • Sending out correspondence, such as notices and alerts, to parents and staff using the school’s MIS and Group call systems as directed.
  • Regular updating of the school’s website ensuring documents are updated as and when necessary and to undertake a regular website audit review.
  • Managing the schools’ calendars ensuring they are up to date, communicated and managed in a timely manner.


  • Actively promote the safety and welfare of our children and young people.
  • Ensure compliance with Arks data protection rules and procedures.
  • Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy.
  • Work with Ark Central and other academies in the Ark network, to establish good practice throughout the network, offering support where required.

This job description is not an exhaustive list and you will be expected to carry out any other reasonable tasks as directed by your line manager.