Location: Oxford
Deadline: July 2024
Salary: Competitive
Oxford Royale is a leading global provider of elite summer schools. Driven by a firm belief that education is about much more than a formal classroom, we offer young people unparalleled cultural and learning experiences, giving them a window to a world of opportunity.
Job Description
We are seeking to hire an Admissions Executive to support sales and customer service for our summer schools located on the campuses of the world’s leading universities and most prestigious boarding schools. Each year, we welcome students from over 175 countries to our summer schools, catering to juniors, teens, and adults.
This is an excellent opportunity for a confident and self-driven professional with outstanding communication skills. We are in search of candidates who are target-driven and eager for a challenge. The successful candidate should possess an exceptional attention to detail and excel in multitasking, thriving in a fast-paced project-oriented environment.
Duties and Responsibilities
Sales
- Calling, qualifying, and closing leads
- Employing various sales approaches, including online, telephone, and video calls
- Building relationships with a range of clients and stakeholders
- Identifying opportunities for cross-selling and up-selling
- Achieving personal and team targets
- Utilising the company CRM system
Admissions
- Maintaining and cultivating relationships with new and existing customers
- Providing outbound customer service to create an exceptional customer experience for all clients
- Processing and managing all aspects of student applications, including maintaining accurate student records, analysing booking data, and keeping financial information current
Person Specification
- Customer service experience
- Ability to close a sale
- Exceptional attention to detail
- Excellent spoken and written communication skills
- Strong listening skills and the ability to ask probing questions, understand concerns, and overcome objections
- Strong work ethic and self-starter, capable of effectively managing multiple priorities and adapting to change in a fast-paced business environment
- Ability to work independently and collaboratively as part of a team
- Proficient and confident in the use of basic telephone systems, computer systems, and technology
Position Details
- Hours: 40 hours per week, Monday to Friday (9:00 AM to 5:30 PM) with some weekend and evening work required
- Location: Full-time role based at our Oxford office (OX4), with some hybrid working
- Start Date: Immediately
- Duration: Temporary contract until 30th July 2024
- Holiday Entitlement: 32 days of annual leave per year, inclusive of bank holidays
- Company Pension Scheme
- Full training & induction program
- Company Laptop and WFH hardware
- Christmas and Summer Parties
- Regular Staff Social Events
- Opportunity for Career Mentoring and Progression
More About Oxford Royale
Our unique educational model is all about partnership. Every student has unique skills, strengths, and dreams – our role is to mentor and guide them, to introduce and explore new concepts, and to help them realise their true potential.
Oxford Royale was founded nearly 20 years ago, with a vision to offer young people a broader and richer learning experience, and to drive their success in paths that they may not even have considered. Over the last 18 years, Oxford Royale has welcomed more than 30,000 students from over 170 nations and has become a three-time winner of the Queen’s Award for Enterprise, and a five-time winner of the BETA Award for best educational product.
Students can choose from over 30 courses, all designed to help them gain confidence, experience, and a competitive edge. They can experience life in an Oxford or Cambridge University college or on campus at Ivy League institution. They visit some of the most heritage-rich locations in the United Kingdom and the United States of America, taste a degree in medicine, build robots, or explore philosophy, whilst always working with peers from around the globe.
We have built an outstanding, talented team of sales executives, admissions executives, teachers, counsellors, and operations managers, who all share our vision to inspire young people to reach their potential. Over many years, our approach has been proven to motivate young people to achieve more than they ever believed possible.
If you share our passion, apply to join the team!
Visit our website to find out more about Oxford Royale.
We incorporate equality into all we do, making every effort to eliminate discrimination, create equal opportunities and develop good working relationships.
