BAISIS/BSA – Working with agents: best practice recommendations

Wednesday November 18, 10:00 – 12:00

Cost: £135
Location: Online

Course Outline:

Almost one third of the current boarding population in the UK is made up of international students, creating an exciting and global community of young people receiving their education and pastoral care in the UK. For many schools, recruiting internationally involves working with educational agents to support the promotion of their school overseas and to ensure that student and school community are paired successfully. Relationships with agents can vary. While BSA has launched their Certified Agent Scheme to assure the professional quality of agents to schools, there are several ways in which schools themselves can improve their working relationships with agents.

This two-hour session will go through the process of finding, building relationships and working with agents, with best practice recommendations to support the development of strong relationships between school and agent.

Training topics will include:

  • Identifying the need for agents / new agents
  • How to find good agents
  • Developing positive relationships
  • Commission
  • Working with agents
  • Producing an agent handbook
  • Promoting your school to agents.

Learning outcomes:

  • Increased understanding of best practice recommendations for sourcing and building relationships with good agents
  • Increased understanding of how to maintain good relationships with agents
  • Suggestions and ideas for how to stand out from the crowd for agents and prospective families.

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Speakers:

Aileen Kane, is Deputy CEO and Chief Operating Officer of Abitas Group

Aileen is Deputy CEO and Chief Operating Officer of Abitas Group, with responsibility across group strategy, finance, governance, people, risk, operations and commercial development. Working across the Group’s associations and businesses, she leads the development and delivery of Group strategy alongside the CEO, strengthening performance and identifying opportunities for sustainable growth.

Aileen has helped drive the Group’s growth and diversification, leading acquisitions, creating new associations and commercial ventures, and co-founding BSA Legal Services, a regulated immigration law firm serving the education sector. She also leads and supports the Group’s engagement with government, regulators and key stakeholders, contributing to policy across boarding, safeguarding, immigration and international education.

Aileen brings a strong commercial and strategic focus to the Group’s continued growth, diversification and long-term development.